Manager
Personal data controller:
Latvian Medical Export Cluster
2. What personal data do we process?
We process the following personal data depending on the purpose of use:
| Data type |
Purpose |
Legal basis |
| First name, last name |
For communication, service booking |
Contract execution / request |
| Email, phone |
Responses to requests |
Contract performance / legitimate interests |
| IP address, browser information |
Website security and analytics |
Legitimate interests |
| Health data* |
For mediation with medical institutions |
Subject consent |
* Health data is processed only with explicit consent and only for as long as necessary to provide the selected service.
3. For what purposes do we use personal data?
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To ensure the mediation of services between patients and medical institutions.
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To respond to your questions and requests.
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For website maintenance, statistics and security improvement.
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To comply with legal obligations or protect our legitimate interests.
4. Data retention period
Personal data is stored:
-
For as long as necessary to achieve the objectives, but not longer than 5 years, unless otherwise provided by law.
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Health data – only for the time necessary to process the specific request and only with your consent.
5. Transfer of data to third parties
Data may be transferred:
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To medical institutions in Latvia, if you request it.
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IT, hosting and website maintenance service providers (e.g. server maintainers).
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To state institutions only in accordance with the procedure specified in regulatory enactments.
We ensure that third parties comply with data protection requirements.
6. Your rights
You have the following rights:
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Request access to your data.
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Request correction or deletion of data.
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Restrict or object to processing.
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Withdraw consent at any time (if data processing is based on consent).
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Submit a complaint to the Data State Inspectorate ( www.dvi.gov.lv ).
7. Safety measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, leakage or misuse.
8. Cookies
We use cookies to improve the functionality of our website. More detailed information is available in our cookie policy .
9. Changes to these terms and conditions
We reserve the right to make changes to this policy. The current version will always be available on the website.